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All other train travel questions / Name on ticket vs name on credit card - please help!
« on: April 07, 2013, 03:47:33 pm »
I am desperately looking for some advice!
I booked (online with my personal credit card) a trip on OBB. My trip is return Venice > Wien for a couple sharing a sleeper.
I got confused and entered my name on the first ticket (Venice > Wien) and my partner's on the second (Wien > Venice). Will this be a problem boarding the train? Does the name on each ticket have to be the same as the name on the credit card that booked that ticket? Will an official or someone check this? We are travelling both routes together.
I did contact OBB but they cannot change the name on the ticket. They suggested I cancel the tickets and rebook. I'm worried about cancellation fees as their site doesn't offer the information I need in English. I tried google translate but I still don't know what the cancellation fees are.
Any help and advice will be appreciated.
Thanks, Tessa
I booked (online with my personal credit card) a trip on OBB. My trip is return Venice > Wien for a couple sharing a sleeper.
I got confused and entered my name on the first ticket (Venice > Wien) and my partner's on the second (Wien > Venice). Will this be a problem boarding the train? Does the name on each ticket have to be the same as the name on the credit card that booked that ticket? Will an official or someone check this? We are travelling both routes together.
I did contact OBB but they cannot change the name on the ticket. They suggested I cancel the tickets and rebook. I'm worried about cancellation fees as their site doesn't offer the information I need in English. I tried google translate but I still don't know what the cancellation fees are.
Any help and advice will be appreciated.
Thanks, Tessa