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All other train travel questions / Budapest to Vienna MAV Ticket Help. PLEASE HELP!
« on: February 09, 2015, 10:05:48 pm »
Okay….so long and short of it, I was trying to purchase tickets through MAV for an upcoming trip from Budapest to Vienna. Due to timing out and website complications instead of 1 ticket I ended up somehow purchasing 12 tickets. I have called MAV and talked to their "ENGLISH" operator who doesn't seem to understand that I don't need 12 tickets and that it was a website error. They told me I need to come to the train station a day or two before the departure to "try" to refund the tickets, but I won't be in Budapest a few days before the departure.
There are a couple people coming with me and was going to try to get back at least a portion of the ticket cost by having them use some of them, but can't seem to get an answer if they can use them or if they are only good for one person. The website didn't ask for names, just my birthday.
Looking for any help or suggestions cause I really can't afford to be out almost 300 Euro on train tickets.
The email that MAV sent is super confusing, telling me I need to go to the station to pick up the tickets…in general just really confused and don't know how to fix this.
The tickets are for next Monday, 16.2.15.
Please help!
There are a couple people coming with me and was going to try to get back at least a portion of the ticket cost by having them use some of them, but can't seem to get an answer if they can use them or if they are only good for one person. The website didn't ask for names, just my birthday.
Looking for any help or suggestions cause I really can't afford to be out almost 300 Euro on train tickets.
The email that MAV sent is super confusing, telling me I need to go to the station to pick up the tickets…in general just really confused and don't know how to fix this.
The tickets are for next Monday, 16.2.15.
Please help!